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WEBSITE DEVELOPMENT, DESIGN, PROTOTYPING

Sheffield Safety Pan

The Sheffield Safety Plan is a tool created by Sheffield Flourish and the NHS, to help people who have ever experienced suicidal thoughts. The purpose of the plan is to help individuals and their support networks to respond effectively when in need.

Client
Sheffield Flourish
Who they are
A local mental health charity deeply connected to the Sheffield community. They run a large directory for mental health services and activities and believe in empowering people to use their skills, ideas and talents to shape fulfilling lives. We have worked to support four of their websites; Sheffield Flourish, Sheffield Mental Health Guide, MyToolkit and Sheffield Suicide Support.
What they do
They work to support those affected by mental health challenges by connecting them with helpful resources, and services to give them a sense of belonging. Their projects include tools and directories aimed at improving mental well-being, offering vital support to individuals in need.
Location
Sheffield
Requirements
Create a Sheffield-centric digital safety plan tool to help people, who have experienced suicidal thoughts, to be prepared with a plan to stay safe in times of crisis

problem

Stakeholders: NHS Sheffield, Sheffield Flourish and Sheffield City Council identified a need for a Sheffield-focused digital Safety Plan tool. This is so that healthcare professionals, people experiencing suicidal thoughts and those supporting them in any capacity are familiar with the plan and can therefore act quickly when using it. Existing safety plans were often static and didn’t allow for customisation. Flourish wanted to overcome these challenges by creating a digital version that was secure, confidential and easy to use, all whilst seamlessly integrating with their existing Sheffield Suicide Support website.

result

We developed a dedicated microsite for the Safety Plan, accessible via the Sheffield Suicide Support website. The result is a mobile-first and user-friendly platform where users can log in, edit or access their personalised safety plan at any time. The people who use this platform can share their plan via email, download it to keep it safe on their device and print their safety plan to share a paper copy with their support network, or healthcare professionals. Users can also print out a blank safety plan if they prefer to fill it out by hand.
"Working with Hive on the Sheffield Digital Safety Plan was a fantastic experience. They were highly responsive, turning our ideas into a user-friendly and empowering tool. Their support went beyond development as they actively participated in the launch event, showing real commitment to making a difference. Thanks to their expertise, we now have a safety plan that will be flexible to meet the needs of local people”
Jo, Sheffield City Council

Branding and Design

Our design team ensured that the Safety Plan felt like an extension of Sheffield Suicide Support’s existing site. We crafted three key visual designs which were

  1. The initial ‘welcome’ screen
  2. The form for creating and editing a safety plan
  3. The confirmation screen
  4. The account screen

Each step was reviewed and adapted based on feedback from Sheffield Flourish and its stakeholders.